Impressum, Privacy Policy & Terms and Conditions

Impressum

Responsible for the content of this website within the meaning of the General Data Protection Regulation (GDPR) and
other data protection provisions:

Samurai Museum Berlin GmbH
Auguststraße 68
10117 Berlin
Tel: +49 30 62975636
[email protected]
www.samuraimuseum.de

Managing Director Peter Janssen
Director Alexander Jöchl
Commercial register no. HRB 214507, Charlottenburg Local Court

VAT ID: DE 329 424692
Commercial register no.: 214507

Bank details
Berliner Sparkasse
IBAN: DE12 1005 0000 0191 1392 11, BIC: BELADEBEXXX

Customs: DE59 2075 4603 35480

 

Corporate Design
Rebmann+Poguntke

Web design
grandshapes.com

Photos
Norbert Artner
Mario Heller
Micaela Mau
Manfred Sackmann
Alexander Schippel
Catharina Tews

Architecture
Karl Bengs
Klaus Kammerer

Exhibition design + concept
Ars Electornica Solutions

We receive support in online marketing from:
Marius Blau – Google Ads & Paid Social Freelancer
Rigaer Str. 15, 10247 Berlin

 

Privacy Policy

1. Data protection basics

The operators of these pages take the protection of your personal data very seriously. We treat your
personal data confidentially and in accordance with the statutory data protection provisions of the
EU General Data Protection Regulation (GDPR).

Our website can be used without providing personal data. Where personal data (for example name, postal
address or email addresses) is collected on our pages, this is always done on a voluntary basis as far as
possible. All of this data is anonymised and will not be passed on to third parties without your express
consent. It is evaluated exclusively for statistical purposes. It is not passed on to third parties for
either commercial or non-commercial purposes.

Your personal data is generally processed only with your consent. An exception applies in cases where
obtaining prior consent is not possible for practical reasons and the processing of the data is permitted
by law. Where we obtain your consent for processing operations involving personal data, Art. 6(1)(a) of the
EU General Data Protection Regulation (GDPR) serves as the legal basis.

Your personal data will be erased or blocked as soon as the purpose of storage no longer applies, in
accordance with Art. 17 and 18 GDPR. Data may also be stored beyond this point where European or national
legislators have provided for such storage. Data will also be blocked or erased once a storage period
prescribed by the aforementioned provisions expires, unless there is a need for continued storage of the
data for the conclusion or performance of a contract. Special retention obligations also arise from
Section 257(1) of the German Commercial Code (HGB) and Section 147(1) of the German Fiscal Code (AO).

 

2. Background to the processing of personal data / server log files

When you visit our websites, our system automatically collects and stores information in what are known as
server log files, which your browser automatically transmits to us. The following data is collected in this
process: information about the type and version of your internet browser, the operating system of your
computer or smartphone, your internet service provider, your IP address, the date and time of access, the
websites from which you reach us, and the websites you visit from our site.

This data is likewise stored in the log files of our system. It is not stored together with your other
personal data. The legal basis for the data processing is Art. 6(1)(f) GDPR. The IP address is stored in log
files in order to ensure that the websites function properly. This data also helps us to optimise our
websites and to safeguard the security of our IT systems. These purposes constitute our legitimate interest
in the data processing pursuant to Art. 6(1)(f) GDPR.

We would emphasise that we cannot attribute this data to specific individuals. Nor is this data merged with
other data sources. Your data is also not evaluated for marketing purposes or similar. The data is erased as
soon as it is no longer required to achieve the purpose for which it was collected, i.e. in the case of data
collected for the provision of the website, once the respective session has ended. If the data is not
erased, your IP address will nevertheless be deleted or obscured so that the accessing client can no longer
be identified.

3. Contact form and email contact

A contact form is available on our website which can be used to get in touch with us electronically. If you
make use of this option, the data entered in the input form will be transmitted to us and stored. This data
is: name, email address, your IP address, and the date and time of the enquiry. The purpose of this data is
to prevent misuse of the contact form and to protect the security of our computer systems and networks.
Alternatively, you can contact us using the email address provided. The legal basis for the processing of
the data that you transmit in the course of email contact is Art. 6(1)(f) GDPR. In this case, the personal
data transmitted with the email is used and stored for the purpose of handling the correspondence. Your data
is not passed on to third parties. The data is erased once the respective correspondence with you has ended.
Correspondence is deemed to have ended when it can be inferred from the circumstances that the matter
concerned has been conclusively resolved. In addition, you may object to the storage of your personal data
at any time. In such a case, the correspondence cannot be continued. A withdrawal can be sent to us in
writing or by email without any particular form (see the controller named above). As a precaution, we point
out that data transmission over the internet in email communication may be subject to security
vulnerabilities. Complete protection of data against access by third parties is not possible.

4. Newsletter

This privacy information is provided in connection with subscribing to a newsletter.
The Samurai Museum
Berlin requires your data in order to send you the newsletter at periodic intervals.

Name and contact details of the controller:

Alexander Jöchl
Samurai Museum Berlin GmbH
Auguststraße 68
10117 Berlin
[email protected]

 

Purposes and legal bases of the processing
Your data is collected so that we can send you the
newsletter. Your data is processed on the basis of Art. 6(1)(a) GDPR.

Recipients or categories of recipients of the personal data
Your
personal data is transmitted to: our service provider, which handles the subscriptions and the
dispatch of the newsletters.
Transfer of personal data to a third country. There are no plans to transfer
your personal data to a third country or to an international organisation.

Your data is provided via a web application on the internet. The confidentiality, integrity, authenticity
and availability of the personal data cannot therefore be guaranteed. Your data may also be accessed via the
web application in third countries that do not have data protection rules comparable to those of the Federal
Republic of Germany.

Duration of storage of the personal data
Your data is stored for the duration of your
subscription.

5. Rights of data subjects

Under the EU General Data Protection Regulation you have the following rights:
If your personal data is
processed, you have the right to obtain information about the data stored about you
(Art. 15 GDPR).

If inaccurate personal data is processed, you have the right to rectification (Art.
16 GDPR).
Where the statutory requirements are met, you can request the erasure or restriction of
processing and object to the processing (Art. 17, 18 and 21 GDPR). If you have consented to the data
processing or a contract on data processing exists and the data processing is carried out by automated
means, you may have a right to data portability (Art. 20 GDPR).

Right to withdraw consent
If you have given the SAMURAI Museum consent to processing by
means of a corresponding declaration, you may withdraw that consent at any time with future effect by using
the link contained in the newsletter. This does not affect the lawfulness of the data processing carried out
on the basis of the consent up to the point of withdrawal.

6. Information about your rights

You may assert the following rights: the right of access under Article 15 GDPR, the right to rectification
under Article 16 GDPR, the right to erasure under Article 17 GDPR, the right to restriction of processing
under Article 18 GDPR, and the right to data portability under Article 20 GDPR.

Please address any related requests or questions to the person responsible for these websites (see the legal
notice above).

Any consent given to the processing of personal data may be withdrawn vis-à-vis us at any time. This also
applies to the withdrawal of declarations of consent that were given to us before the GDPR came into effect,
i.e. before 25 May 2018. In addition, you have the right to lodge a complaint with the competent data
protection supervisory authority.

Legal notices

We would like to point out that information on this website may contain technical or factual errors and that
we reserve the right to update these websites at any time and without notice. The content of this website
may not be copied, distributed, modified or made accessible to third parties for commercial purposes. All
works or parts of works published on these web pages, such as texts, illustrations or images, are protected
by copyright. Any further publication, reproduction, distribution or other use – including in extracts –
requires the written permission of the Samurai Art Museum.

The use of the contact details on this website and in the legal notice of this website for commercial
advertising is expressly not desired, unless the provider has previously given written consent or a business
relationship already exists. The provider and all persons named on this website hereby object to any
commercial use and disclosure of their data.

The Samurai Museum Berlin observes the applicable data protection provisions when collecting, using and
processing personal data. Personal data you provide is used internally only, for example to answer your
enquiries or to process your orders.

This website may contain hyperlinks to third-party websites. The Samurai Museum Berlin expressly dissociates
itself from the content of these websites and is not responsible for their content.

Cookies

General information about cookies

A cookie is a small data record that is stored on your device and contains data such as personal page
settings and login information. This data record is generated by the web server to which you have
established a connection via your web browser and sent to you. In general, we use cookies to analyse
interest in our websites and to improve the user-friendliness of our websites.

Cookies may fall into the following categories:

  • Session cookies While you are active on a website, a session cookie is temporarily stored in your
    computer’s memory, in which a session identifier is saved in order, for example, to prevent you from having
    to log in again every time you move to another page. Session cookies are deleted when you log out or expire
    as soon as your session has automatically timed out.
  • Permanent or log cookies A permanent or log cookie stores a file on your computer for the period
    specified in the expiry date. These cookies enable websites to remember your information and settings on
    your next visit. This results in faster and more convenient access, since you do not have to set your
    language preference for our portal again, for example. Once the expiry date has passed, the cookie is
    automatically deleted when you visit the website that created it.
  • Third-party cookies Third-party cookies come from providers other than the operator of the website.
    They can be used, for example, to collect information for advertising, customised content and web
    statistics.

All cookies that we reserve the right to use are listed here and do not contain or store any personal data
on our website. The data is recorded only in pseudonymised form, via a user ID of the computer or accessing
device. Thus, when you visit our website, we process the IP address of the device from which you access our
website. Cookies also store specific information relating to the accessing device. This includes, for
example, data concerning the products or page content that have been viewed or searched for.

By using our websites you consent to the use of these cookies, provided that cookies are accepted according
to your browser settings. You do, however, have the option of configuring your browser so that cookies are
displayed before they are stored, or so that only certain cookies are accepted or rejected, or so that
cookies are rejected in general. You can also delete accepted cookies from your storage medium at any time.
For information on cookie settings and how to change and delete them, please refer to the help function of
your web browser.

Please note that certain parts of the websites may only be usable in full and with optimal performance if
your browser accepts cookies. Please also note that changes to settings always affect only the browser in
question. If you use different browsers or switch devices, the settings must be made again.

 

Services / cookies we use:

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc., 1600 Amphitheatre
Parkway, Mountain View, CA 94043, USA. Google Analytics uses so-called “cookies”, text files that are stored
on your computer. When you access a website, a cookie may be stored on your operating system. This cookie
contains a characteristic string that allows the browser to be uniquely identified when the website is
accessed again. Some elements of our websites also require the accessing browser to be identifiable after
moving to another page. The user data collected by technically necessary cookies is expressly not used to
create user profiles. Language settings and login information are stored and transmitted in the cookies. We
use this analytics tool on the basis of our legitimate interests within the meaning of Art. 6(1)(f) GDPR.

Since cookies are stored on your computer and transmitted from it to our site, you as the user also have
control over the use of cookies. By changing the settings in your internet browser you can disable or
restrict the transmission of cookies, and cookies that have already been stored can be deleted at any time
(see point 1 above, General information).

Google Maps

The website embeds map material from Google Maps provided by Google Inc. in order to show you our location.
This allows us to display interactive maps directly within the website and enables you to use the map
function conveniently. The legal basis for the use of Google Maps is Art. 6(1)(f) GDPR. Google Maps requires
Google to process your IP address, since without the IP address the Google Maps content cannot be sent to
your browser. The IP address is therefore necessary for the delivery and display of this content. Through
your visit to our website, Google receives the information that you have accessed the relevant subpage of
our website. In addition, the following data is recorded automatically: IP address, date and time of the
request, time zone difference from Greenwich Mean Time (GMT), content of the request, access status/HTTP
status code, the volume of data transferred in each case, the websites from which you reach us, browser and
operating system, and the language and version of the browser software.

This occurs regardless of whether you have a Google user account or are logged in to one. If you are logged
in to Google, your data is assigned directly to your account. Google states that it stores your data as
usage profiles and uses it for the purposes of advertising, market research and/or the demand-oriented
design of the Google website. Further information on the purpose and scope of the data collection and its
processing by Google, as well as further information on your related rights and the settings available to
you for protecting your privacy, can be found here: http://www.google.de/intl/de/policies/privacy.
Google also processes your personal data in the USA. Further information can be found here: https://www.privacyshield.gov/EU-US-Framework.

 

Terms and Conditions

1. Conclusion of the contract

By placing your order you make a binding offer to us to conclude a contract with you. We may accept this offer by sending you an order confirmation by email or by delivering the goods ordered. A purchase contract comes into effect when we send our order confirmation to you by email or deliver the goods ordered.

When ordering through our online shop, the ordering process comprises four steps in total. In the first step you select the goods you want. In the second step you enter your customer details, including your billing address and, where applicable, a different delivery address. In the third step you choose how you wish to pay. In the final step you have the opportunity to review all of your details (e.g. name, address, payment method, items ordered) once more and correct them if necessary, before submitting your order to us by clicking “Bestellung absenden”.

2. Storage of the contract text

We store the contract text of your order. We will send an order confirmation containing all order details to the email address you have provided.

3. Retention of title

The goods delivered remain our property until all claims have been paid in full.

4. Prices, shipping costs, return costs in the event of withdrawal

Tickets are purchased using the print@home procedure and are sent by email free of shipping charges.

As a rule, we ship goods only within Germany. Orders to other countries are possible on request. Individual shipping costs will be calculated in such cases.

  • Orders without posters: 5.50 euros
  • Shipping of posters alone: 8.50 euros
  • Orders containing both posters and other items: 13.50 euros

For orders containing both posters and other items, the shipping costs for posters and for standard parcels must both be charged, as posters generally have to be shipped separately in order to avoid damage.

If you exercise an existing right of withdrawal, you bear the cost of returning the goods where the goods delivered correspond to those ordered and where the price of the item to be returned does not exceed 40 euros, or where, in the case of a higher-priced item, you have not yet rendered the consideration or an agreed part payment at the time of withdrawal. Otherwise the return is free of charge for you.

5. Delivery terms

Unless stated otherwise in the offer, we dispatch the goods within 3 working days of receipt of payment. In the case of delivery against invoice or payment by direct debit, we dispatch the goods within 3 working days of the order confirmation being delivered, unless stated otherwise in the offer.

6. Payment terms

Payment is made either by advance bank transfer (prepayment) or by PayPal. We reserve the right to exclude individual payment methods. If you choose prepayment, we will provide our bank details in the order confirmation. The invoice amount must be transferred to our account within 10 days. You may exercise a right of retention only insofar as the claims result from the same contractual relationship.

7. Warranty / liability for defects

The warranty is governed by the statutory provisions. Where used goods are the subject of the purchase contract and the buyer is not a consumer, the warranty is excluded. If the customer is a consumer, the warranty period for the purchase of used items is one year.

8. Data protection

Please refer to our separate Privacy Policy.

9. Links to other websites

Where we refer or link from our website to third-party websites, we cannot accept any warranty or liability for the accuracy or completeness of their content or for the data security of those websites. As we have no influence over third parties’ compliance with data protection provisions, you should review the privacy policies offered there separately.

10. Applicable law and place of jurisdiction

German law applies exclusively. In relation to a consumer, this choice of law applies only insofar as it does not restrict mandatory statutory provisions of the state in which the consumer has their domicile or habitual residence. Where the customer is not a consumer, Berlin is agreed as the place of jurisdiction.